Predicting the future of MSPs
MSPs that have not re‑weighted services and internal capabilities toward that model will find themselves in a shrinking, low‑margin corner of the market.​
How to find your screenshots
One day, I wanted a screenshot that I took a few days ago and it wasn't easy to find,
Today I exposed where Teams Chat are stored
Yesterday I read an article about how my State is not responding to FOIA requests for Teams chat because it's their policy to delete them after 30 days due to space constraints but email are held for 7 years.
SellMyMSP Strategic webinar series
Participate in SellMyMSP's webinar to navigate the Strategic Exit Assessment. Understand essential documents for your MSP sale. Dec 17th 1pm eastern
Amy’s Sayings: The Pillars of MSP Management Success
Master the secrets of MSP success with practical concepts that guide daily decisions and enhance team performance.
Conditional Access no longer applies to Entra join and Hybrid …
When you selected Hybrid Joined for your conditional access policy, the policy also applied to Entra Joined devices. This is no longer the case
Announcing the Self-Guided Strategic Exit Assessment
For 10 years now, Rayanne Buchianico and I have been guiding one MSP as a time through the […]
Guest Post: Ransomware isn’t the biggest cyber risk for your …
...but a nagging thought told me that the process people tell me they follow, isn’t actually the one that happens in reality. So, I decided to test it.
Supporting Non-Profit Organizations as an MSP: Best Practices and Fresh …
Learn the best strategies for MSP supporting non-profit orgs while maintaining a profitable business model.
Tech to worry about
Iran has a sophisticated cyber warfare unit that has successfully hit USA, UK and Isreal water systems in the recent past.
Can an MSP make money from AI?
Understand the MSP opportunity in AI and find out how to meet client needs by incorporating AI into your service offerings effectively.
Why Customer Outcome is the New North Star for MSPs
Understand the importance of customer outcome MSP and how it can transform your approach to customer experience and success.