Amy’s sayings #7
Once you know your where your business is going then you can begin to not only work the business in that direction but also work toward giving away your job.
RMM meeting recording available
Here's the Q&A and recording for the webinar on running an MSP without an RMM subscription.
Managing an MSP without an RMM
The question isn't what you use for a central pane of glass without an RMM. The question isn't how you access machines that are unattended or manage patching. The question is how do you do business differently? How you focus on customer service, security, true proactive action and projects that together make a positive improvement in your client's businesses?
Microsoft Teams – the most misunderstood app
Microsoft has done what they do best, now IT people need to get onboard and do what they should be doing best.
Amy’s sayings #6
We often hear this phrase used in IT as well but while it might be ethical to do nothing in medicine, it nearly never is in IT.
Surface laptop Memory Integrity not running
The first thing to notice is that you're unable to slide over to enable memory integrity. When you do so it slides back and indicates that an error has occurred.
How do I export and import a flow from Power …
If we have a great solution that we want to use as a template for another client and we can copy it over there, we could save ourselves a lot of time. So, let's do it!
How do I export and import a form?
Say you’ve created a great form in Microsoft forms that you then want to use for another client. […]
Amy’s sayings #5
A large part of being a technical support person is understanding the problem that you're trying to solve. This one phrase prevents a lot of missteps due to assumption.
This one has me stumped
In Outlook, I have a Quickstep. This quickstep generates a new email and populates a group of email address into the bcc field. The email that it generates will not send, nor will it be saved as a draft. The error message generated in Outlook is Something went wrong. You may want to try again.
Amy’s sayings #4
Today it's the one that my staff knows me best for. How do I know that? Because often when asking me for some advice or an idea on how to tackle a technical issue they will start the question with, I know it's always DNS but
M365: how are we going to make money?
If we'd like to make more money from the cloud than we ever did from infrastructure, then I think we shouldn't be worried. There's more money to be made than there ever was in infrastructure