Hooded small figure hunched over a crutch, in profile view with left leg positioned forward and sword affixed to right hip, from the series 'Varie figure gobbi'

Know how before you buy a tool

Until you know how something is supposed to be done, please don't buy a tool to do that thing for you. Vendors aren't crutches.

dirty surface of a padlocked orange metal doors

Using Azure AD for user automation

We hold ourselves to a higher security standard than most of our clients because we have access to many companies. Attackers have shown that MSPs are a huge target. Internally we use Azure AD P2 features to manage ourselves and automate employee permission and application assignments.

person writing on the notebook

Microsoft mandates certification

The headline might be a little strong but in the new Microsoft Cloud Partner program, you'd be a fool if you didn't read it that way, because in areas where you can score points toward your partner capability score is a section granting you points for staff with specific certifications.

close up photography of person holding crystal ball

Mentor-led peer group waiting list

Our first mentor-led peer group has formed and begins meeting this morning. Peer groups have been an invaluable source of advice in my businesses over the years. I know that you're going to find the same thing.