AMA on Cybersecurity in MSPs
Cybersecurity is a tricky subject for MSPs and I know it's on everyone's mind. Join me in this AMA, sponsored by SuperOps and let's talk about these issues.
business topics
69 posts
How Customer Appreciation Can Boost Your Business
You can gain all of those benefits, if you do customer appreciation right. If you don’t your customer appreciation might just get lost in the shuffle.
Embracing Change and Growth in your MSP
Opening an MSP is easy. Building an MSP is hard. Establishing a grow pattern is harder. Building culture […]
Amy’s sayings: The answer is always Yes
Do not confuse this phrase with the customer is always right or that you have to ask how high when they ask you to jump. Yes, is about empowering your employees.
Announcing our Microsoft 365 Newsletter
This newsletter is a curated blog roll of the 8 most important topics published by Microsoft in the previous week.
Crafting Tailored MSP Services: The Art of Creative Solutions
For Managed Service Providers (MSPs), the process of developing a robust set of services transcends mere compilation; it is an art form that requires a deep dive into creative thinking.
The trough of success
"The trough of success" perked my ears. Used in context it's a phrase that means, you are continuing to feed on past success and being stuck there at the trough of success is a guarantee of future failure.
MSPs have to change their business model in 2024?
I’m going to leave that right there for you to ponder.
How to Copilot
A list of our blog posts on Copilot. Start with Outlook and move through the entire suite at your pace.
Promoting Eye Health Among IT Professionals
The wave of digital transformation across industries has placed increasing demands on the information technology (IT) industry, urging […]
Newsletter alpha test results
Create a news source that is focused on helping Microsoft 365 IT businesses by providing them with curated and summarized information, published by Microsoft and their MVP community
Understanding AI use in Business
I'm writing an on-going series on AI for businesspeople. What is AI? How does it work? How do you use it?