Managing an MSP without RMM (recording)

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A short webinar describing a successful alternative to the standard vendor centric MSP model commonly promoted in the IT industry.

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Description

This is a 30-minute webinar with a 60-minute Q&A session where Amy describes how her MSP, Harbor Computer Services, operates and most importantly the philosophy and business structure that make it possible. It is possible to run an MSP with using an RMM tool but that doesn’t mean you can make that shift instantly if your business isn’t designed to support clients without that dependency.