sayings Archives -

The Crowdstrike situation was your MSPs opportunity to exhibit leadership

An MSP may consider themselves to be doing a good job when calls for help are answer quickly and there are few of them. But your client probably doesn't view it that way.

What should your MSP drop or adopt?

We are in a period of rapid change. The next five years is full of drama for MSPs. This should all be information that you've already heard. But have you internalized it or operationalized it yet?

Embracing Change and Growth in your MSP

Opening an MSP is easy. Building an MSP is hard. Establishing a grow pattern is harder. Building culture […]

two women sitting at a table looking at a computer screen

Amy’s sayings: The answer is always Yes

Do not confuse this phrase with the customer is always right or that you have to ask how high when they ask you to jump. Yes, is about empowering your employees.

The trough of success

"The trough of success" perked my ears. Used in context it's a phrase that means, you are continuing to feed on past success and being stuck there at the trough of success is a guarantee of future failure.

shallow focus photo of white open sigange

How to: Business topics

This is a collection of my posts about running an MSP and successful business strategy and theory.

Your time is not everyone’s time

It's the curse of being successful. Everyone wants your time all the time. There are several components to this problem. A core tenant of solving business problems is to make them obvious and not convoluted or obscured by other issues. So let's solve one aspect of this problem.